Dennis Lattmann

Your company decides it wants to play with the big guys: it makes sense, they say, the customer now expects to search your brand online and order within minutes and have it shipped out within hours - like they do on Amazon or Zappos. But how do we make it happen, you ask? Our panel of troopers discusses:
• Balancing consumer demands and staffing needs
• Hiring and on-boarding seasonal staff in an improved economy and smaller pool of hourly-wage staff
• Rethinking rewards and workplace benefits to gain a competitive advantage in recruiting talent