HR Retail (past event)
March 27 - 29, 2017
1.888.482.6012
Sara Patterson
Chief People Officer
Bonobos
Check out the incredible speaker line-up to see who will be joining Sara.
Download The Latest AgendaHR Strategy that Connects Your Business and Employees
Wednesday, April 3rd, 2019
09:05 Opening Keynote: Are Your Employees Ready to Deliver a Seamless Omni-Channel Customer Experience?
At Bonobos, "the largest clothing brand built on the web", Sara Patterson has been working on driving business through employees and how different channels touch customers. She will share how the etailer has grown through its "guideshops" and how it has:
• Maintained consistency in customer service and store experience
• Ensured employees understand continuity in messaging and brand unification
• How headquarters "funky" culture has translated to its guideshops
• Maintained consistency in customer service and store experience
• Ensured employees understand continuity in messaging and brand unification
• How headquarters "funky" culture has translated to its guideshops